No Harsh or Inhumane Treatment

Issues

Workers must always be treated with respect. Employers need to ensure that they lead by example and promote a culture where people treat each other decently. If this culture breaks down, then the likelihood of intimidation, bullying and other bad behaviours increases. These problems are more likely to occur, either between different groups of workers, or between supervisors and workers, when the ground-rules are unclear and when everyone is under pressure. There is a particularly high risk when there is a multi-lingual workforce and communication in the workplace is therefore more difficult.

Why tackle the issue of harsh treatment?

The business case and what can go wrong

  • Workplace bullying contributes to the loss of 18 million working days every year in the UK. Victims of workplace bullying take an average seven extra days off each year than those not bullied. In 75% of cases, a manager was identified as the bully.

  • There are an estimated 849,000 incidents of violence experienced by workers in England and Wales per year.

Workers who are treated well and with dignity and respect tend to be more efficient and productive. A positive and intimidation-free production environment is in the business interest of the company, as it helps to build loyalty to the company. If workers stay for longer this can reduce recruitment and training costs.


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