Working hours are not excessive

Case study - Spotting and tackling areas of excessive hours

A factory packing salad in the UK decided that they needed to take action to reduce the excessive hours of some of their workforce. They started by improving the record keeping of working hours and setting up weekly reports that were sent to all the managers in the business, highlighting the individuals in the business who had exceeded 60 hours or 48 hours and which department they were working in. These reports were then discussed at weekly senior level meetings and any problems identified would be assigned to a manager to investigate and resolve. This enabled the business to identify where the extremes of long hours were occurring. Some issues were particularly identified with security staff, distribution centre workers and the preparation area. Appropriate solutions were found for each situation, for example by introducing additional training and sometimes recruiting new staff to cover particular shifts or to provide additional cover at weekends.